Shipping policy

Shipping & Return Policy – kaloso.store

Thank you for shopping with kaloso.store. We are committed to providing a smooth and reliable shopping experience. Please review our shipping and return policies below.

Shipping Policy

  • Processing Time: Orders are processed within 1–3 business days after confirmation.

  • Delivery Time: Once shipped, orders are typically delivered within 7 business days, depending on your location.

  • Shipping Charges: Shipping fees (if applicable) will be displayed at checkout.

  • Order Tracking: Tracking details will be shared via email once your order has been dispatched.

  • Delays: While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather, logistics issues, or holidays.

Return Policy (5-Day Return)

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return:

    • The item must be unused, unworn, and in its original packaging.

    • Proof of purchase (order confirmation or receipt) is required.

  • Non-returnable items: Certain items such as personal care products, sale items, or customized products may not be eligible for return (if applicable).

Return Process

  1. Email us at Kalosostore@gmail.com within 5 days of receiving your order.

  2. Include your order number and reason for return.

  3. Once approved, we will provide return instructions.

  4. After we receive and inspect the item, your refund or replacement will be processed.

Refunds

  • Refunds will be issued to the original payment method within 5–7 business days after the returned item is approved.

  • Shipping charges are non-refundable unless the return is due to our error (wrong or defective product).

Contact Us

If you have any questions or need assistance, feel free to contact us:

📧 Email: Kalosostore@gmail.com

We appreciate your trust in kaloso.store and look forward to serving you!